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privacy policy

Privacy Policy

Effective Date: 23th September 2024

At Tenverse Media, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal data when you engage with our services, visit our website, or interact with our marketing campaigns.

1. Information We Collect

Personal Data:

We collect personal data that you provide to us directly when you:

  • Sign up for our services or newsletter
  • Fill out contact forms on our website
  • Request information or customer support
  • Communicate with us via email, phone, or social media

This personal data may include:

  • Name
  • Email address
  • Phone number
  • Business information (e.g., restaurant or café name, location)
  • Payment details (for billing purposes)

Automatically Collected Data:

We also collect certain information automatically when you visit our website, such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the website
  • Cookies and tracking technology usage

2. How We Use Your Information

At Tenverse Media, we use the data collected for several purposes, including:

  • Providing and improving our marketing services
  • Communicating with you about updates, promotions, and offers
  • Analyzing and optimizing website performance
  • Personalizing content to enhance your experience
  • Processing payments and handling billing
  • Ensuring compliance with legal obligations

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with trusted third parties, including:

  • Service Providers: We work with third-party companies that help us deliver our services, such as web hosting providers, payment processors, and marketing tools.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to a legal request (e.g., subpoenas, court orders).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze website traffic and user behavior
  • Personalize content and advertisements You can manage your cookie preferences through your browser settings, but some features of our site may not function properly without cookies.

5. Data Security

We take the security of your data seriously and implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

As a user of Tenverse Media, you have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete data.
  • Deletion: You can request the deletion of your personal data under certain conditions (e.g., if it's no longer necessary for our services).
  • Opt-out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including for legal or regulatory requirements. We may retain certain data for longer periods if necessary for legitimate business interests or to comply with legal obligations.

8. Third-Party Links

Our website and marketing materials may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

9. Children’s Privacy

Our services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated "Effective Date." We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

  • Email: mediatenverse@gmail.com
  • Phone: +91 7250504240
  • Mailing Address: AIC-SMTUB, Rangpo, Sikkim - 737136