Terms of Service
Effective Date: 23th September 2023
Welcome to Tenverse Media ! By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service (the “Terms”). Please read these Terms carefully. If you do not agree to these Terms, you may not use our services.
1. Overview of Services
Tenverse Media provides marketing services, including but not limited to:
- Digital and traditional marketing
- Brand marketing
- Social media management
- Feedback automation systems
- Website development
- Online reservation systems
- Marketing insights and consultancy for restaurants and cafes
By using any of our services, you acknowledge that you are authorized to enter into legally binding agreements and that you agree to comply with these Terms.
2. Eligibility
To use our services, you must:
- Be at least 18 years of age or the legal age of majority in your jurisdiction.
- Provide accurate, complete, and up-to-date information when engaging with our services.
3. User Responsibilities
By accessing our services, you agree that:
- You will not use the services for any unlawful purpose or any purpose prohibited by these Terms.
- You will not engage in any activity that could damage, disable, overburden, or impair our website or services.
- You will not attempt to gain unauthorized access to any part of our systems or interfere with the proper functioning of our services.
- You will provide true, accurate, and complete information as required to use our services.
4. Payment and Fees
If you engage Tenverse Media for paid services, you agree to the following:
- Payment Terms: Payments for services will be outlined in a separate service agreement, including pricing, due dates, and payment methods. Invoices are typically due upon receipt unless otherwise stated.
- Late Payments: If payments are not received by the due date, we reserve the right to suspend or terminate the services.
- Refunds: Fees for our services are non-refundable unless otherwise stated in a specific service agreement.
5. Intellectual Property
All content, trademarks, service marks, graphics, logos, and intellectual property (IP) on the Tenverse Media website or provided as part of our services are the exclusive property of Tenverse Media or its licensors. You are granted a limited, non-exclusive, non-transferable right to access and use our services for your own internal business use.
You may not:
- Modify, reproduce, or distribute any part of our website or content without prior written consent.
- Use any part of our services for any commercial purpose without obtaining a license to do so from Tenverse Media.
6. Confidentiality
Tenverse Media takes the confidentiality of its clients seriously. Any business information, client data, or proprietary materials shared with us during the course of providing services will be kept confidential and will not be disclosed to third parties without explicit consent, except as required by law.
7. Termination
Tenverse Media reserves the right to terminate or suspend access to our services at our discretion, without prior notice, if:
- You violate these Terms of Service.
- You engage in any conduct that is harmful to Tenverse Media or its clients.
Upon termination, your right to use our services will immediately cease. You may terminate your relationship with us at any time by providing written notice and discontinuing the use of our services.
8. Disclaimers
Tenverse Media provides its services on an "as-is" and "as-available" basis. While we strive to provide high-quality services, we make no guarantees that:
- Our services will meet your expectations or business goals.
- Our services will be uninterrupted, timely, or error-free.
To the fullest extent permissible by law, Tenverse Media disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
9. Limitation of Liability
To the extent permitted by applicable law, Tenverse Media and its officers, employees, or agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, business interruption, or data loss, arising out of your use of our services or the inability to use our services, even if Tenverse Media has been advised of the possibility of such damages.
In no event shall the total liability of Tenverse Media exceed the amount you have paid us for services during the six (6) months preceding the claim.
10. Indemnification
You agree to indemnify and hold harmless Tenverse Media and its affiliates, employees, and agents from any claims, liabilities, damages, losses, or expenses (including attorney fees) arising out of your use of our services, your violation of these Terms, or any third-party claims related to your content or business.
11. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from or relating to these Terms or our services will be resolved through binding arbitration in [Your Jurisdiction], except that either party may seek injunctive relief in court for violations of intellectual property or confidentiality obligations.
12. Changes to the Terms of Service
We reserve the right to modify these Terms at any time. When we do, we will update the "Effective Date" at the top of this page. It is your responsibility to review these Terms periodically for changes. Your continued use of our services following the posting of changes constitutes acceptance of those changes.
13. Contact Information
If you have any questions or concerns regarding these Terms of Service, please contact us at:
- Email: mediatenverse@gmail.com
- Phone: +91 7250504240
- Mailing Address: AIC-SMTUB, Rangpo, Sikkim - 737136
Feel free to modify this document to suit the specifics of your business and legal requirements. It covers essential areas such as liability, confidentiality, and user responsibilities that align with the services you offer at Tenverse Media.